MY METROPOLIS ON PARK

MYMETROPOLIS ON PARK NOTICE BOARD

ESTATE MANAGEMENT TEAM

Operations Estate Manager: Nokukhanya Ngwenya

073 261 9394

operations@managingestates.co.za

Administration Assistant & Reception: Delsar Rufasha

061 968 6156

admin2@managingestates.co.za

 

The after-hours emergency number for SMS / WhatsApp notifications is 071 610 1288

PROTOCOL FOR COVID-19 POSITIVE RESIDENTS

The following procedure is to be followed when a resident has tested positive for COVID-19 or is awaiting test results:

  • Residents are to report their positive status / that they have been tested and are awaiting the results to the management office.
  • If the resident is aware of anyone in the building (on-site staff, another resident) with whom they had direct contact prior to testing positive / suspecting they may be positive, they need to advise management who that person/s was, and that person will be contacted by management. Note that it is the task of the Dept. of Health to manage all contact tracing once a person receives a positive test result.
  • The affected resident is to remain in self-quarantine for the stipulated 14 days and until they are feeling better. They are not to utilise the Common Property areas or leave their unit unless they need to be hospitalized.
  •  Affected residents will be encouraged to plan for the online delivery of fresh food, groceries and medicine.
  • Management will inform security that these items must be placed outside their front door. Security will call the resident via the intercom system when the deliveries arrive, and security will deliver any parcels / deliveries to the front door. They will knock to announce the items being placed outside the door and then they will leave; the resident may retrieve the deliveries from the corridor.
  • Wet waste / refuse is to be placed in a sealed, non-drip bag outside the unit on a Monday to Friday at 10:00 for collection by the cleaning staff. The cleaning staff use gloves, face masks and sanitiser.
  • These refuse bags will not be sorted on site and will be placed directly in the marked bin in the refuse room.
  • Identities of any affected residents will be protected to avoid stigmatising.
  • Queries may be directed to our office in writing.

 

ON-SITE METROPOLIS ON PARK OFFICE

The site office is not fully operational during the Disaster Management Act National Lock Down. In accordance with the Regulations, staff are working remotely from home, where possible.

 

A member of staff will be on site Monday to Friday excluding Public Holidays, between 08:00 and 16:30. If owners / residents wish to meet with a member of the Estate Management Team, kindly schedule an appointment to do so. Social distancing requirements will apply.

 

APARTMENT KEYS / PARCELS SIGNED IN AT THE GUARDHOUSE

Please note that key/s and any other items/parcels handed in or delivered to the guardhouse for collection by the resident or a third party, are done so at their own risk – neither the Body Corporate nor the security service provider can be held responsible for these items.

 

COMMUNICATING WITH ECLIPTIC ESTATE MANAGEMENT

  1. Routine queries are accepted telephonically, via SMS or via email; email is preferred as it generates a paper trail.
  2. The estate name and section number (called unit for ease of use) must be listed in the subject line when communicating via email and inserted as text in the SMS.
  3. Metropolis on Park is abbreviated to MET for ease of use.
  4. Availability of managers after hours is for legitimate emergency situations only, notification of which is only accepted via SMS.
  5. The after-hours emergency number is 071 610 1288.
  6. If the emergency occurs late at night or is of a grave nature, it is permissible for the on-site security personnel and Trustees to call the emergency estate management number.

 

HIJACKING ON THE RISE

Recent reports in Johannesburg show that there is a definite increase in hijackings. Criminals have outsmarted many devices used to deter them in hijackings, and therefore are again looking for appealing vehicles driven by easy targets.

The best defense to protect and prevent yourself from being hijacked is to:

  • Be aware of your surroundings at all times
  • Put down your cell phones and keep your minds clear when arriving and leaving your homes
  • Be alert – your distraction is a criminal’s best chance at achieving what they want

MYMETROPOLIS ON PARK CONTACTS

PORTFOLIOCOMPANYCONTACT NUMBEREMAIL / WEBSITE
Airconditioner repairsClimatron Projects (Pty) Ltd
011 493 5364sales@climatron.co.za
Appliances: Miele Appliances Miele Customer Contact Centre0860 064 353service@miele.co.za
Common Property cleaning services Kallvest: Tamlyn Johnson082 901 5733christelle@kallvest.co.za
Gardens and maintenance Countryline Africa011 021 5570/1www.countrylineafrica.co.za
ElectricianRimpidi Eletrical 076 437 0145manganyi@mweb.co.za
Gym personal trainers Karin Suter
076 421 1797
karinsuter33@gmail.com
Jacqualine Ann Joyce Gibbons066 475 465jacquigibbons27@gmail.com
Handyman servicesGert Hanekom081 501 4777 magda.hanekom@axxess.co.za
Laundry Northern Cleaners:
Michael Bate
011 792 7703
www.northerncleaners.co.za
mike@northerncleaners.co.za
Cleaning Service-Apartments Hygiene Matters:
Marc Walker
084 771 1717
marc@hygienematters.co.za
Lifts Melco Elevators
011 392 3330
LocksmithsRosebank Locksmiths011 880 9650 andrew@rosebanklocksmiths.co.za
Managing agentLandsdowne Property Management011 465 4596 www. www.landsdowne
Plumbers Active Plumbing: Shaun061 645 6514
activeplumbing14@gmail.com
Pool maintenance GPS Pool Services:
Greg Hyams
084 581 3167
011 452 2298
greg.hyams@absamail.co.za
Prepaid Electricity Net Vendor:

Vishaan Pooran
011 789 6913
010 035 4031
082 846 4278
info@netvendor.co.za

vishaan@meter.co.za
Reception & management office Reception Number
Reception
Management Office
010 020 3870
Ext 200
Ext 300
admin2@managingestates.co.za
Recycling & refuse City Recyclers:
Philippe Wiener
083 377 8602www.cityrecyclers.co.za
Security Furion Security: Jarrod Nel
Guardhouse Cell Phone
Guardhouse Intercom
Comb Intercom Number
011 034 2380 / 074 192 2527
078 102 6422
Ext 100
0832539387
www.furionsecurity.co.za
TV & DSTV installation Speedy DSTV Installations
Stephen
071 613 5268
Tect Electronics079 956 7065support@tectelectronics.co.za
Wi-Fi and Intercom SADV Customer Service086 110 4000www.sadv.co.za

HOW TO USE MYMETROPOLIS ON PARK INTERACTIVE FORMS

All Ecliptic estate forms are housed on Google Forms. It is no longer necessary  to download and complete the form in hard copy, although this option still exists. Click on the ‘Complete Form’ button and you’ll be taken to the form online.  Complete it and save.

FORM 
DOWNLOAD
Metropolis on Park Conduct Rules DOWNLOAD
Metropolis on Park Welcome Letter DOWNLOAD

Metropolis on Park Access Tag Order Form COMPLETE FORM DOWNLOAD
Metropolis on Park Boardroom Booking Form COMPLETE FORM DOWNLOAD
Metropolis on Park Contractor Access Control Form COMPLETE FORM DOWNLOAD
Metropolis on Park Domestic Staff Registration Form COMPLETE FORM DOWNLOAD
Metropolis on Park Estate Agent Registration Form COMPLETE FORM DOWNLOAD
Metropolis on Park Non Resident Owner Information Form COMPLETE FORM DOWNLOAD
Metropolis on Park Pet Approval Application Form COMPLETE FORM DOWNLOAD
Metropolis on Park Resident Access Control Form COMPLETE FORM DOWNLOAD
Metropolis on Park Resident Movement Control Form COMPLETE FORM DOWNLOAD
Metropolis on Park
Net Vendor How to Purchase Prepaid Electricity
DOWNLOAD
Metropolis on Park Net Vendor Client Registration Form DOWNLOAD
Metropolis on Park Miele Appliances Guide-1 Bedroom DOWNLOAD
Metropolis on Park Miele Appliances Guide-2 Bedrooms DOWNLOAD
Metropolis on Park Miele Appliances Guide-Penthouse DOWNLOAD
Metropolis on Park Miele Appliances Guide-Studio DOWNLOAD
Metropolis on Park SADV Cabling Layout Version 2 DOWNLOAD
Metropolis on Park SADV DSTV DOWNLOAD
Metropolis on Park SADV Welcome Pack DOWNLOAD
Metropolis on Park User Manual 3 Phase 26 Sept 2010 DOWNLOAD
Metropolis on Park User Manual Power-Rail Wired 20 Sept 2010 DOWNLOAD