MY AMBLESIDE

MYAMBLESIDE NOTICE BOARD

ESTATE MANAGEMENT TEAM

Executive Estate Manager: Jacqueline Brook

082 802 5215

jacqueline@managingestates.co.za

Administration: Viola Sibanda

010 020 3690

property@managingestates.co.za

Operations: Ryan Masoga

076 082 1706

facilities2@managingestates.co.za

 

The after-hours emergency number for SMS / WhatsApp notifications is 071 610 1288

COMMUNICATING WITH ECLIPTIC ESTATE MANAGEMENT

  1. Routine queries are accepted telephonically, via SMS or via email; email is preferred as it generates a paper trail.
  2. The estate name and section number (called unit for ease of use) must be listed in the subject line when communicating via email and inserted as text in the SMS.
  3. Ambleside is abbreviated to AMS for ease of use.
  4. Availability of managers after hours is for legitimate emergency situations only, notification of which is only accepted via SMS.
  5. The after-hours emergency number is 071 610 1288.
  6. If the emergency occurs late at night or is of a grave nature, it is permissible for the on-site security personnel and Trustees to call the emergency estate management number.

 

INCIDENT REPORTING

  1. The STSM Act and CSOS require documented evidence of transgressions and Disturbance of the Peace (DOP) matters, should these be escalated to the office of the Ombud.
  2. Contact security via the security cell phone on 073 334 3816.
  3. The intercom number is 078 803 8956.
  4. Under no circumstances may the security officers be abused whilst carrying out their duties.
  5. All complainants remain anonymous to the transgressor but must be disclosed to security and management; these details are not made known to the transgressor.
  6. The security officers will contact the unit in question to ask the occupants to cease their disturbance / activity.
  7. If the disturbance persists, residents (the complainants) must contact the security cell phone number again.
  8. The security officers will then activate the panic button (residents are only asked once to comply) and the armed response will be called to the estate to address the situation.
  9. All reasonable people should cease their disturbance-activity once contacted, and it is therefore assumed that if this doesn’t occur, the resident (or the situation) is unreasonable, and that intervention by the reactionary team is necessary.
  10. The resident who reported the incident is requested to send the Estate Management Team an email to ensure that the incident is documented so that the appropriate action can be taken in line with the Conduct Rules.
  11. Please bear in mind though that residents have rights and duties within a scheme but are also expected to have a reasonable ability to withstand adverse conditions. One cannot lodge a complaint if the slightest noise is heard as that is unreasonable in close proximity living.

MYAMBLESIDE ESTATE CONTACTS

PORTFOLIOCOMPANYCONTACT NUMBEREMAIL / WEBSITE
DSTV Contractor Speedy Satellite and TV Installations071 613 5268info@speedysatellites.co.za
www.speedysatellites.co.za
Electrician Van Alvin Electrical076 792 1636vanalvinelectrical@gmail.com

Electric Fencing Arrowhead Security Fencing Systems011 914 1440bob@arrowhead.co.za
Financial Managing Agent Camalb Properties
011 864 5050lee-ann@camalb.co.za
Gardening CompanyHilltopRichard Potter
073 432 0021
www.hilltop215.co.za
richard@hilltop215.co.za
Gardens Tree FellingMr Tree Services/
D Ncube Gardening Services
Mr Ncube
082 935 8569
011 615 6551
datreefelling@yahoo.com
GuttersGutters for AfricaPierre du Preez
082 828 6226
easyflow@netactive.co.za
Maintenance ServicesExtreme HandymenEldon Oosthuizen
082 731 1396
011 067 1081
ops@extremehandymen.co.za
admin1@extremehandymen.co.za
info@extremehandymen.co.za
Gert Hanekom081 501 4777magda.hanekom@axxess.co.za
Pest Control Bamboo Environmental ServicesRose Simpson
011 234 2232
info@bambooenviro.co.za
Plumbing Active Plumbing061 645 6514activeplumbing14@gmail.com
RoofingWNSWouter
011 475 4009/
082 321 0062
quotes@wnsroofing.co.za
info@wnsroofing.co.za
Security Furion SecuritySecurity cell phone:
073 334 3816
Intercom number:
078 803 8956
jarrodenel@furionsecurity.co.za
Security Access Control / CCTV Urban Security Installations079 011 7760sales@urbansec.co.za
SPCA Sandton SPCA After Hours Emergencies011 444 7730
082 460 2765
info@sandtonspca.org.za
www.sandtonspca.org.za

HOW TO USE MYAMBLESIDE INTERACTIVE FORMS

All Ecliptic estate forms are housed on Google Forms. It is no longer necessary  to download and complete the form in hard copy, although this option still exists. Click on the ‘Complete Form’ button and you’ll be taken to the form online.  Complete it and save.

FORM 
DOWNLOAD
Ambleside Welcome Letter DOWNLOAD
Ambleside Conduct Rules DOWNLOAD
Ambleside Pet Approval Application Form COMPLETE FORM DOWNLOAD
Ambleside Resident Movement Control Form COMPLETE FORM DOWNLOAD
Ambleside Remote and Tag Order Form COMPLETE FORM DOWNLOAD
Ambleside Estate Agent Registration Form COMPLETE FORM DOWNLOAD
Ambleside Resident Access Control Form COMPLETE FORM DOWNLOAD
Ambleside Contractor Access Control Form COMPLETE FORM DOWNLOAD
Ambleside Non Resident Owner Information Form COMPLETE FORM DOWNLOAD
Ambleside Staff Quarter Access Control Form COMPLETE FORM DOWNLOAD
Ambleside Rule Amendment Certificate DOWNLOAD
Welcome to My Estate Life DOWNLOAD