MY AMBLESIDE

MYAMBLESIDE NOTICE BOARD

ESTATE MANAGEMENT TEAM

Administrator: Charmaine Seerane

reception@managingestates.co.za

Operations: Azra Khan

083 291 0986

facilities@managingestates.co.za

Executive: Jacqueline Brook

082 802 5215

jacqueline@managingestates.co.za

 

The after-hours emergency number for SMS / WhatsApp notifications is 071 610 1288

COMMUNICATING WITH ECLIPTIC ESTATE MANAGEMENT

  1. Routine queries are accepted telephonically, via SMS or via email; email is preferred as it generates a paper trail.
  2. The estate name and section number (called unit for ease of use) must be listed in the subject line when communicating via email and inserted as text in the SMS.
  3. Ambleside is abbreviated to AMS for ease of use.
  4. Availability of managers after hours is for legitimate emergency situations only, notification of which is only accepted via SMS.
  5. The after-hours emergency number is 071 610 1288.
  6. If the emergency occurs late at night or is of a grave nature, it is permissible for the on-site security personnel and Trustees to call the emergency estate management number.

 

INCIDENT REPORTING

  1. The STSM Act and CSOS require documented evidence of transgressions and Disturbance of the Peace (DOP) matters, should these be escalated to the office of the Ombud.
  2. Contact security via the security cell phone on 073 334 3816.
  3. The intercom number is 078 803 8956.
  4. Under no circumstances may the security officers be abused whilst carrying out their duties.
  5. All complainants remain anonymous to the transgressor but must be disclosed to security and management; these details are not made known to the transgressor.
  6. The security officers will contact the unit in question to ask the occupants to cease their disturbance / activity.
  7. If the disturbance persists, residents (the complainants) must contact the security cell phone number again.
  8. The security officers will then activate the panic button (residents are only asked once to comply) and the armed response will be called to the estate to address the situation.
  9. All reasonable people should cease their disturbance-activity once contacted, and it is therefore assumed that if this doesn’t occur, the resident (or the situation) is unreasonable, and that intervention by the reactionary team is necessary.
  10. The resident who reported the incident is requested to send the Estate Management Team an email to ensure that the incident is documented so that the appropriate action can be taken in line with the Conduct Rules.
  11. Please bear in mind though that according to the Sectional Titles Act Section 44 (1)(d)(e) residents have rights and duties within a scheme but residents are also expected to have a reasonable ability to withstand adverse conditions – one cannot complain if the slightest noise is heard as that is unreasonable in close proximity living.

MYAMBLESIDE ESTATE CONTACTS

PORTFOLIOCOMPANYCONTACT NUMBEREMAIL / WEBSITE
DSTV Sat 911
083 349 8630
gerhard@satellite911.co.za
Electrician Van Alvin Electrical
Greg van der Velde
Zavier Electrical
Eric van Eck
076 792 1636

084 720 1075
vanalvinelectrical@gmail.com

eric@zavier.co.za
Gardens and Maintenance Hilltop Trading 215 CC
Richard Potter
073 432 0021www.hilltop215.co.za
Handymen Neil Le Grange
Gert Hanekom
072 998 7572
081 501 4777
nlgplumbing@gmail.com
magda.hanekom@axxess.com
Financial Managing AgentCamalb Properties
Lee-Ann Hendry
011 864 5050 www.camalb.co.za
Recycling City Recyclers
Philippe Wiener
011 803 7517www.cityrecyclers.co.za
PlumbersActive Plumbing
Shaun Hebblethwaite
Modern Plumbing Works
Ryan de Jager
061 645 6514

011 034 0740
activeplumbing14@gmail.com

ryan@modernplumbing.co.za
Remedial / Maintenance Consultants Baobab Consulting
Peter Allsopp
083 377 8602 www.baocon.co.za
Roofing Repairs & Maintenance Rosebank & Sandton Roofing CC011 788 5642admin@rsroofing.co.za
Security Furion Security
Guardhouse Number
Intercom Number
011 034 2380
073 334 3816
078 803 8956
www.furionsecurity.co.za
Security CCTV & Access Control Urban Security
Manford Tshuma
079 011 7760www.urbansec.co.za
SPCA Sandton SPCA Office
After Hours Emergencies
011 034 2380
074 192 2527
082 938 3467
info@sandtonspca.org.za

http://www.sandtonspca.org.za

HOW TO USE MYAMBLESIDE INTERACTIVE FORMS

All Ecliptic estate forms are housed on Google Forms. It is no longer necessary  to download and complete the form in hard copy, although this option still exists. Click on the ‘Complete Form’ button and you’ll be taken to the form online.  Complete it and save.

FORM 
DOWNLOAD
Ambleside Welcome Letter DOWNLOAD
Ambleside Conduct Rules DOWNLOAD
Ambleside Pet Approval Application Form COMPLETE FORM DOWNLOAD
Ambleside Resident Movement Control Form COMPLETE FORM DOWNLOAD
Ambleside Remote and Tag Order Form COMPLETE FORM DOWNLOAD
Ambleside Domestic Staff Registration Form COMPLETE FORM DOWNLOAD
Ambleside Estate Agent Registration Form COMPLETE FORM DOWNLOAD
Ambleside Resident Access Control Form COMPLETE FORM DOWNLOAD
Ambleside Contractor Access Control Form COMPLETE FORM DOWNLOAD
Ambleside Non Resident Owner Information Form COMPLETE FORM DOWNLOAD
Ambleside Staff Quarter Access Control Form COMPLETE FORM DOWNLOAD