MY KINGS CREEK

MYKINGS CREEK NOTICE BOARD

ESTATE MANAGEMENT TEAM

Executive Estate Manager: Jacqueline Brook

082 802 5215

jacqueline@managingestates.co.za

Administration: Lindiwe Sibanda

062 645 1995

admin3@managingestates.co.za

Operations: Nkathazo Ncube

072 178 1767

operation3@managingestates.co.za

 

The after-hours emergency number for SMS / WhatsApp notifications is 071 610 1288

COMMUNICATING WITH ECLIPTIC ESTATE MANAGEMENT

  1. Routine queries are accepted telephonically, via SMS or via email; email is preferred as it generates a paper trail.
  2. The estate name and section number (called unit for ease of use) must be listed in the subject line when communicating via email and inserted as text in the SMS.
  3. Kings Creek is abbreviated to KCK for ease of use.
  4. Availability of managers after hours is for legitimate emergency situations only, notification of which is only accepted via SMS / WhatsApp.
  5. The after-hours emergency number is 071 610 1288.
  6. If the emergency occurs late at night or is of a grave nature, it is permissible for the on-site security personnel / staff and Trustees to call the emergency estate management number.

 

INCIDENT REPORTING

  1. The STSM Act and CSOS require documented evidence of transgressions and Disturbance of the Peace (DOP) matters, should these be escalated via litigation or to the office of the Ombud.
  2. Contact the Ecliptic after hours number following the protocol if the situation requires urgent intervention.
  3. Complainants remain anonymous to the transgressor but must be disclosed to management; these details are not made known to the transgressor.
  4. We will contact the unit in question to ask the occupants to cease their disturbance / activity.
  5. If the disturbance persists, residents (the complainants) must contact the emergency number again.
  6. Residents are only asked once to comply, and the armed response / SAPS will be called to the estate to address the situation.
  7. All reasonable people should cease their disturbance-activity once contacted, and it is therefore assumed that if this doesn’t occur, the resident (or the situation) is unreasonable, and that intervention by the reactionary team is necessary.
  8. The resident who reported the incident is requested to send the Estate Management Team an email to ensure that the incident is documented so that the appropriate action can be taken in line with the Conduct Rules.
  9. Please bear in mind though that residents have rights and duties within a scheme but are also expected to have a reasonable ability to withstand adverse conditions. One cannot lodge a complaint if the slightest noise is heard as that is unreasonable in close proximity living.

MYKINGS CREEK ESTATE CONTACTS

PORTFOLIOCOMPANYCONTACT NUMBEREMAIL / WEBSITE
DSTV Speedy Satellite and TV Installations 071 613 5268
info@speedysatellites.co.za
www.speedysatellites.co.za
Electrician Zavier ElectricalEric Van Eck
084 720 1075
admin@zavier.co.za
Van Alvin ElectricalGreg van der Velde
076 792 1636
vanalvinelectrical@gmail.com
Electric fenceImpact FencingDarren Eyre
081 521 0994
darren@impactfencing.co.za
Fibre Accelerit010 500 0220 info@accelerit.co.za
Financial Managing Agent Landsdowne Properties Dalene Swarts &
Caroline Laljith
011 465 4596
dalene@landsdowne.co.za
finance@landsdowne.co.za
Fire EquipmentFess Fire Charlie Van Der Merwe
079 146 1391
charlievdm007@gmail.com
Fire Plumber Drip No More083 228 8880
dripnomore@telkomsa.net
Gardens Tree Felling Mr Tree Services/
D Ncube Gardening Services
Mr Ncube
082 935 8569
011 615 6551
datreefelling@yahoo.com
Maintenance Services Extreme HandymenEldon Oosthuizen
011 067 1081 / 082 731 1396
admin1@extremehandymen.co.za
ops@extremehandymen.co.za
info@extremehandymen.co.za
DLS ProjectsSue Du Preez
076 147 8106/
082 414 6072
sue@dlsprojects.co.za
Gert Hanekom081 501 4777magda.hanekom@axxess.co.za
Plumber Active PlumbingShaun
061 645 6514
activeplumbing14@gmail.com
Roofing WNSWouter
011 475 4009/
082 321 0062
quotes@wnsroofing.co.za
info@wnsroofing.co.za
Security Systems - Gate Motor, Remotes & Intercom Urban Security Solutions079 011 7760sales@urbansec.co.za
SPCA Sandton SPCA After Hours Emergencies011 444 7730
082 460 2765
info@sandtonspca.org.za
www.sandtonspca.org.za
Swimming Pool Greg's Pool Services
(GPS)
Greg Hyams
084 581 3167
011 452 2298
greg.hyams@gmail.com

HOW TO USE MYKINGS CREEK INTERACTIVE FORMS

All Ecliptic estate forms are housed on Google Forms. It is no longer necessary  to download and complete the form in hard copy, although this option still exists. Click on the ‘Complete Form’ button and you’ll be taken to the form online.  Complete it and save.

FORM 
DOWNLOAD
Kings Creek Welcome Letter DOWNLOAD
Kings Creek Conduct Rules DOWNLOAD

Kings Creek Pet Approval Application Form COMPLETE FORM DOWNLOAD
Kings Creek Resident Movement Control Form COMPLETE FORM DOWNLOAD
Kings Creek Remote Order Form COMPLETE FORM DOWNLOAD
Kings Creek Domestic Staff Registration Form COMPLETE FORM DOWNLOAD
Kings Creek Resident Access Control Form COMPLETE FORM DOWNLOAD
Kings Creek Contractor Access Control Form COMPLETE FORM DOWNLOAD
Kings Creek Non Resident Owner Information Form COMPLETE FORM DOWNLOAD
Kings Creek Estate Agent Registration Form COMPLETE FORM DOWNLOAD